Billing Terms and Conditions

Cora Melbourne is committed to providing a secure and seamless shopping experience for our customers. By placing an order on our store, you agree to the following billing terms and conditions.

Payment Methods

We offer a variety of secure payment options for your convenience:

  • Credit & Debit Cards: We accept Visa, Mastercard, American Express, Discover, Diners Club, JCB, and UnionPay.
  • Digital Wallets: Shop Pay, Apple Pay, and Google Pay.

Currency & Market

Cora Melbourne primarily serves the Australian market. All prices listed on our store are in Australian Dollars (AUD). Transactions are processed in AUD, and any applicable GST or local taxes will be calculated and displayed at checkout based on your delivery address.

Payment Processing

  • Payments must be completed in full at the time of purchase via our secure checkout.
  • Orders will not be processed, packed, or shipped until full payment has been successfully received and verified.
  • If a payment is declined by your bank or fails to process, the order will not be confirmed or fulfilled.

Secure Payment & Fraud Prevention

All transactions are fully secure and encrypted. Cora Melbourne utilizes industry-standard SSL encryption and trusted payment gateways to ensure your data remains 100% protected. We do not store your credit card numbers or sensitive payment details on our servers.

We reserve the right to cancel or pause any order suspected of fraudulent or unauthorized activity. For high-value transactions, our team may request additional identity verification before shipping.

Refunds & Chargebacks

Approved refunds are processed in AUD back to the original payment method according to our Refund Policy. Unauthorized chargebacks will be disputed. If you encounter any issues with your transaction, please contact us first so we can resolve the matter directly with you.

Contact & Business Information

Cora Melbourne is an exclusive online fashion destination operated by Digital Commerce Group LLC (USA). We do not operate any physical storefronts.

Customer Service Hours:
Monday to Friday | 12:00 PM – 8:00 PM AEST
We aim to respond to all enquiries within 1–2 business days.

Email: support@coramelbourne.com
Phone: +61 480 009 345
Contact: Contact Us
Registered Business Address: 30 N Gould St Ste N, Sheridan, Wyoming 82801, USA
Warehouse Address: 1/31 Elgar Rd, Derrimut VIC 3026, Australia
Company Number: 2025-001851892